About the Role
Key Responsibilities:
Operations & Compliance:
Assist the General Manager in overseeing daily dispensary operations.
Ensure compliance with all local, state, and federal cannabis regulations.
Monitor and manage inventory, ensuring accurate record-keeping and product availability.
Implement and enforce dispensary policies, procedures, and security measures.
Maintain a clean, organized, and professional retail environment.
Team Leadership & Development:
Supervise and support dispensary staff, including budtenders and receptionists.
Assist with hiring, training, and performance management of employees.
Foster a positive team culture that prioritizes customer experience and regulatory adherence.
Lead by example, providing exceptional customer service and product knowledge.
Customer Service & Sales:
Ensure an outstanding customer experience by training staff on product knowledge and sales techniques.
Address customer inquiries, concerns, and complaints in a professional manner.
Monitor sales trends and assist in developing strategies to maximize revenue.
Maintain strong product knowledge and stay updated on industry trends.
Financial & Reporting Responsibilities:
Assist with cash handling, reconciliation, and financial reporting.
Monitor sales performance and identify areas for improvement.
Work with management to achieve revenue targets and operational goals.
Generate reports on inventory, sales, and compliance as needed.
Requirements
2+ years of experience in retail, hospitality, or cannabis industry (management experience preferred).
Strong leadership and communication skills.
In-depth knowledge of cannabis products, strains, and consumption methods.
Familiarity with dispensary POS systems and compliance tracking software.
Ability to multitask, stay organized, and problem-solve in a fast-paced environment.
Must be 21+ and able to pass all required background checks.
Ability to work evenings, weekends, and holidays as needed.
About the Company
Big O Dispo is seeking an experienced and motivated Assistant Manager to support the daily operations of our cannabis dispensary. The ideal candidate will have strong leadership skills, a passion for the cannabis industry, and a commitment to providing top-tier customer service. This role requires overseeing staff, ensuring compliance with state regulations, and maintaining a positive and professional dispensary environment.